This policy explains how Sydney Equine Assisted Learning collects, uses and protects your personal information, in line with the Australian Privacy Principles.
What we collect
When you enquire or book, we collect the details you give us: your name, contact details, information about the participant, funding type and anything you choose to tell us about support needs.
How we use it
We use your information only to respond to your enquiry, arrange and deliver sessions, send invoices and keep required records. We don’t sell or share it for marketing.
Health information
Information shared in counselling sessions is kept confidential and stored securely, within professional and legal limits that your counsellor will explain.
Storage and security
Website enquiries are stored securely on our website and emailed to our team. We take reasonable steps to protect your information from misuse, loss and unauthorised access.
Access and correction
You can ask to see or correct the information we hold about you at any time by contacting horseshelp@outlook.com.
Last updated: October 2026. Placeholder policy for review before launch.